A Mexican Nightmare… Finale

After Day one, things got better. In day 2, we went to see the doctor. My client got approved for the treatment that the doctor had first suggested. He even started treatment later that day.

Also, during day 2, we found a company that was willing to build a ramp for his wheelchair to be able to take some tours. This is a big accomplishment in Mexico. There are very very few people with wheelchairs there, much less people with power chairs. We were lucky to find a company with caring staff that built a ramp just for my client and took the middle seat out of their van so that we could go around San Miguel.

Day 3 we changed some money and got used to our surroundings. Day 4, we my client got a double dose of treatment and we took a tour of the city. Our first stop was Atotonilco, a church with a rich history and great paintings on the ceiling. Our tour guide told us that it is considered the “Sistine chapel of Mexico”. It was beautiful. Then, off to a local high end artist market. There was nothing there for me, but my client got his wife a very nice necklace. While he shopped, our driver and I talked some. We got to know about each other’s families and life outside of this day.

After shopping, we returned to the hotel. My client got another treatment. Oh, did I mention that the doctor made “house calls” to our hotel? It was much easier than trying to treat my client in his office, as his office was on the upper level with no elevator. It was very nice of the doctor to be willing to do this. I know the concept of a doctor coming to your  house or hotel seems foreign in this day and age, but this doctor still does it.

I finally go to do some authentic shopping at a large market that evening while my client got a shave. It was an alley littered with vendors. Every ounce of extra space was taken up by booths filled with handmade and reproduced souvenirs and Mexican goods. Every vendor took USA dollars and would give change in pesos. About 75% spoke just a little English. It was nice to find a few things to bring home to my family and friends while trying out my Spanish.

Saturday, day 5, was probably the best day of the trip. My client was pretty tired from his week. He wanted to rest up for the next day, which was a travel day. While he rested, I got a spa treatment. For 155 minutes, I got a body scrub, a mud wrap, a facial, and a massage. I fell asleep half way through, which almost never happens. It was glorious. Thanks Norma for a great treatment. Afterward, I went to get some fried chicken for supper and hit another, smaller market. It was much more unique than the previous day. I found some great gifts to bring back, as well as some of San Miguel’s wonderful leather in some wallets and a bag.

All in all, I felt very at home in San Miguel. Leaving on Sunday was hard for me. For one, I knew that things would probably not go swimmingly on the flights. Second, I did not want to return to the -20 degrees of Wisconsin. Third and finally, I was really starting to feel like I was hitting my stride in touristing.

We left the hotel at 1pm. Thankfully, we got our sweet cab driver from the week to take us to the airport too. It was a leisurely drive that we stopped to get a melon on and enjoyed the scenery as we went. That was the best part of our return trip. Thanks, Freddy, for a great trip. If ever you get to San Miguel, look up San Miguel Magico tour company. They were more than accommodating and very helpful.

The airport was a mad house. The day previous, there had been a snowstorm in the Midwest USA. That meant that many of the flight crews were stranded there for extra days, which delayed everything. The Leon airport had multiple cancellations and every single flight was delayed. Yikes! On top of that, their baggage check area is the same as their customer service. As I said, madhouse. Our flight was delayed 2 hours, moved to a different gate, and renamed. We were just happy to be able to have a flight at all. But because of our delay, we missed our connecting flight by 30 minutes. Ugh. This time, we had to wait for them to bring the wheelchair to us behind immigration and customs before we could go to the hotel. It took over an hour for them to bring the wheelchair to us. At one point, they even LOST THE WHEELCHAIR!!!

For those of you that know me well, you know that I do not lose my temper often. In fact, I tend to be very very chill and patient. So much so that it is annoying to those around me. When they said they couldn’t find this chair, I lost my temper. Not just a little bit; my client was visibly a little scared of my new stance. This is not a manual chair that folds and can be stowed somewhere under something. This is a humongous 350 lb specialized piece of equipment. Eventually, they found that the staff from the tarmac had taken it to the domestic side, rather than the international side.

We got the chair back after going through immigration and customs, since they would be closing soon. Then, on to customer service again. They were swamped again, for the same reason that Mexico was. We waited. Once we were in customer service, we mentioned our horrible time last time with Houston airport. They gave us a special person to help us with our damage claim. Except there wasn’t really a damage claim. There was a number that lead to a confusing bit of badly worded explanations and no names of who to contact. We found that the number the supervisor had given us the week before was to the woman we were now talking with. This, along with updating the badly written damage claim, took a few more hours. By the time that we were done with all of this, it was 2:15 in the morning. We had to be back by 8 am to get ready for our 10 am flight. If we had decided to find a taxi with a wheelchair ramp or lift, then the hotel room we were supposed to go to, then transfer to the bed, then back up in the morning, find a taxi back; we would have maybe gotten 2 hours of sleep.

We decided to stay the night in the Houston airport. It was cold, it was uncomfortable, it was ridiculous. Every 30 minutes or so, I would wake with another idea of what could be done to gain back some dignity and care. I called about 10 numbers that night searching for information and help. I took a picture of my client in his wheelchair sleeping in the Houston airport. It shouldn’t be like this.

To top off my anger, at midnight it had become my 34th birthday. I was supposed to be home shortly after midnight. I wanted to sleep in my own bed. I wanted to be held by my husband. I wanted to wake up refreshed and enjoy my birthday.

A young girl traveling with her family was tired of being in airports. She didn’t speak English, so I told her in Spanish that it was my birthday. She felt bad for me and congratulated me on my birthday. Her mother and I spoke a little in broken Spanish and English. I told them to call me when they got as far as MSP. I’d love to see them again.

16 hours in an airport or on a plane on my birthday was not my idea of a great birthday. 1 hour of sleep did not make it a really fun day.  It absolutely could have been worse. I had my health, my client was not in danger, and my husband knew I wasn’t going to be home yet. While his anxiety was high, he also was able to understand that I was safe. It was an adventure that I came out of.

I came out of it with first class seats, some knowledge of how to get my client a possible refund on his seats, and knowing some helpful people in 2 states in the US and at Leon, MX BJX airport. Adventures like this don’t usually come easily. It’s the times that you roll with the punches that things become real adventures.

As we embark on our next adventure, I’m even more prepared to roll with it. So, if you get a chance, come visit where ever we are at. Good luck with your travels and we’ll see you on the road.

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